
HOUSEHOLD LAUNDRY
KleanFold
Freshly washed, neatly folded and one less job waiting for you.
Household wash, machine dry & fold
KleanFold is OneTwoKlean’s household wash, machine dry and fold laundry service for everyday clothing, towels, bedding and washable household items. Drop off your laundry or request scheduled collection and delivery, and we’ll machine wash, tumble dry and neatly fold it for you.
Machine wash. Tumble dry. Fold.
No ironing. No dry cleaning. No line drying.
Public price guide
Clear Pricing, Confirmed Before Processing
KleanFold pricing starts at $6.60 per kilogram including GST, with a 5 kg minimum and a minimum service charge of $33. Bulky items and additional separate loads are priced individually.
Standard rate
$6.60/kg including GST
Minimum load
5 kg minimum
Minimum service charge
$33 minimum service charge including GST
Pricing details
Same-day service is subject to availability and confirmation.
Bulky items
Bulky items must be machine-washable and suitable for tumble drying. Items that cannot be safely tumble dried may be refused.
Collection and delivery
Free customer drop-off and pick-up is available at our George Town location by arrangement. Local George Town collection and return is $16.50 including GST. Collection and delivery outside George Town is available on scheduled routes or by quote.
Final pricing is confirmed after laundry is received, weighed and inspected. All household and pet prices include GST. Commercial prices exclude GST unless otherwise stated. Oversized, heavily soiled, difficult-dry and unusual items will be quoted before processing.
A lighter laundry day
More Time for Everything Else
From everyday clothing and family towels to sheets and washable bedding, KleanFold takes care of the washing, machine drying and folding so there is one less household task competing for your time.

What we Klean
Everyday Laundry We Can Help With
Towels
Sheets and pillowcases
Washable bedding
Washable blankets
Washable doonas
Household uniforms
Other suitable household laundry
All items must be machine-washable and suitable for tumble drying. Bulky items are assessed and priced separately.
Items That Need Different Care
KleanFold is designed for suitable household laundry. Some items need a different service or specialist garment care.
Items that need different care may be refused, returned unwashed or assessed separately before processing.
Simple from start to finish
Your KleanFold Journey
Prepare
Place suitable household laundry in a closed bag, basket or container. Empty all pockets and keep household laundry separate from pet or commercial laundry.
Request
Submit a KleanFold service request and tell us whether you prefer arranged George Town drop-off or collection and delivery.
Wash, Dry & Fold
Suitable items are machine washed, tumble dried and neatly folded using reasonable care.
Return
Your completed laundry is collected or returned through the confirmed arrangement after payment requirements are met.
Ready to hand laundry day over?
Submitting a service request does not confirm availability or a booking.
Drop Off or Arrange Collection
Drop-off is available at OneTwoKlean’s George Town location by appointment or during advertised laundry drop-off hours.
Free customer drop-off and pick-up is available at our George Town location by arrangement. Local George Town collection and return is $16.50 including GST. Collection and delivery outside George Town is available on scheduled routes or by quote.
- Collection and delivery availability must be confirmed.
- A service request does not guarantee a collection time.
Typical Turnaround
Standard KleanFold turnaround is generally 24–48 hours after laundry is received and accepted.
Turnaround depends on item type, load size, drying requirements, current capacity and the confirmed collection or drop-off arrangement.
Same-day service, where available, is +25% and subject to availability and confirmation.
Preparing your laundry
Care Options and Sorting
Care Options
Included detergent
Standard detergent is included.
Sensitive requests
Sensitive-skin, low-fragrance or fragrance-free options may be requested.
Customer-supplied detergent
Customers may provide clearly labelled machine-washing detergent with instructions. OneTwoKlean may refuse products that could damage machines, cause excessive foaming, stain items, contain unsuitable bleach products or otherwise be unsuitable for the service.
Sorting
Reasonable sorting
Laundry is sorted using reasonable care where practical, including separation of lights, darks and towels.
Customer pre-sorting
Customers should pre-sort items where they have particular colour or care requirements.
Mixed colours and separate loads
Where mixed colours are provided together, items may be washed together unless separate loads are requested. Additional sorting or separate loads may incur an extra charge.
Before You Hand It Over
Pockets
Customers are responsible for checking and emptying every pocket before drop-off or collection. OneTwoKlean may notice and remove obvious items as a courtesy, but pocket checking is not guaranteed.
Stains
Basic treatment may be applied to visible stains where practical, but stain removal is not guaranteed. Customers should identify known stains and, where possible, explain what caused them.
Old, set-in, oil-based, dye, rust, paint, bleach, mould and chemical stains may not be removable. Specialist stain removal is not included unless separately assessed and quoted.
Doonas, Blankets and Bulky Bedding

Washable doonas, heavy blankets, mattress protectors and other bulky bedding may be accepted when they are suitable for machine washing and tumble drying.
- Bulky items are assessed and priced per item rather than by kilogram.
- Drying time may be longer.
- Waterproof, padded or difficult-dry items require assessment.
- Items that cannot be safely tumble dried may be refused.
The details that matter
Important KleanFold Information
Payment
Payment is due before or at collection or delivery. Household laundry must be paid for before release.
Payment is due before or at collection or delivery.
If Something Isn’t Right
If you have a concern with your KleanFold service, contact OneTwoKlean within 24 hours of collection or delivery. If the issue was caused by our wash process, we may rewash the affected items once at no charge.
Stain removal, odour removal and restoration of pre-existing fabric issues are not guaranteed.
View Cancellations & RefundsReasonable Care, Clear Responsibilities
OneTwoKlean takes reasonable care with all laundry. Customers are responsible for checking care labels, emptying pockets and advising us of special care requirements before washing.
OneTwoKlean is not responsible for pre-existing damage, weak seams, loose buttons, worn elastic, colour run from unstable dyes, shrinkage associated with incorrect or missing care labels, or damage caused by items left in pockets.
Nothing in these terms limits customer rights under Australian Consumer Law.
Service AgreementMachine-Drying Notice
All KleanFold services are machine wash, tumble dry and fold services. OneTwoKlean does not provide line drying, ironing or dry cleaning. Customers are responsible for ensuring items are suitable for machine washing and tumble drying. Items with delicate care instructions, “dry clean only,” “hand wash only,” or “do not tumble dry” labels may be refused or returned unprocessed.
Read the Laundry Service AgreementFrequently Asked Questions
Ready to lighten the load?
Let KleanFold Take Laundry Day Off Your List
Tell us about your household laundry, location and preferred drop-off or collection arrangement. We’ll review the request and confirm service availability, pricing and timing.
Submitting a service request does not confirm availability or a booking.
